GB Collects is the industry leader in providing clients with successful business process outsourcing (BPO) solutions.

Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since GB Collects inception in 2001, our goal has remained constant — to reduce client operating expenses, increase cash flow, and improve their customers' results. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes GB Collects the premier benchmark for BPO solutions.

To meet and surpass the growing and complex needs of our clients, GB Collects services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. GB Collects provides its services through Customer Liaison Management, a unique customer focused process that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality.

GB Collects operates three call centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.

MISSION & VISION STATEMENTS

GB Collects goal is to be the leader in providing outsourced business processes. We build relationships and use our expertise to create value for our customers and employees. GB Collects is proud. Proud to be a time tested commodity in today’s business community. Proud to be a trusted partner with our elite clients. Proud to be a successful venture that has pumped the financial lifeblood into our 750+ clients. Our core values of our commitment to integrity, trust, and our clients makes us complete. GB Collects is privately held therefore we are not influenced by outside factors such as shareholders, share price, market fluctuations or bankers. We are fully responsible for the success of our people and products.