GB Collects provides business process outsourcing (BPO) solutions in the functional areas of billing, collections, cash application and A/R processing.

In today’s fast-changing corporate environment effective solutions to everyday business processes are more important than ever. BPO solutions from GB Collects begins with billing services and ends with the true total solution for your accounts receivable needs, payment. Our firm can deliver original invoicing via Internet billing, traditional mailing or per order /per item basis. Our printing/mailing department also provides dunning letters, statement mailings and postcard reminders for the total solution to your billing needs. First party dunning letters and Statements can be sent from our location on clients’ letterhead or utilizing GB Collects third-party dunning letters, on our letterhead that emphasizes urgency and produces faster payment. First and third party dunning letter series are charged on a per-letter, volume and roll-over option basis.

GB Collects also provides ‘early-out soft call’ programs whereby our staff contacts your firm’s customers as an extension of your company’s receivable department. ‘Soft calls’ are done as if we are calling from your company. This program is seamless, and the calls are totally ‘transparent’ to your customers. Our staff will determine that invoices have been received, that prices are correct, that product or services have been delivered, etc. These ‘soft call’ programs eliminate minor objections and significantly increase positive cash-flow and reduce day sales outstanding (DSO).

Additional BPO services that GB Collects offers include credit application evaluation, deduction management and cash application.

Our firm’s first party BPO A/R services allow us to be your total accounts receivable solution.